Frequently Asked Questions
Please read our FAQ before sending us a message.
Buy one, get one free from the same brand. Brand names (Tuk Tuk, Cartagena, Tamarind, Tartan) are written above the product name. The offer is automatically applied in the cart and you will see the total discount.
- If you buy 2 of the same brand, you pay for only one
- If you buy 3 of the same brand, you pay for two (one free)
- If you buy 2 of different brands, no discount
- If you buy 4, 6, 8, 10 of the same brand, you pay for only 2, 3, 4, 5.
The vast majority of our products are shipped within 10-15 days. In some cases it can take longer and sometimes it can be faster. I would say in a world of instant gratification, enjoy the anticipation and then the surprise of when the product arrives at your doorstep. Nothing better than receiving a parcel when you are not expecting it. Our socks will fit into your mailbox, you dont have to be home.
We will send you a tracking number. If you dont receive it, email us. In some cases, the shipping is sent untracked if its less than £25.
We ship to North America, (most of) Europe, South East Asia, East Asia, Australia, and New Zealand.
Yes, they should arrive in one package. In very rare cases, we might be decide to ship them separately if part of your order is unavailable and will take longer to fill. We dont want you you to keep waiting for those lovely socks!
We have a 30 day return policy for unused items returned in the same condition as they were received. Shipping is not refunded and you will need to pay the shipping to send us back the item. Please see the refund and return policy page for details.
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